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ChangelogPostHog
Severity
Medium
Published
9 days agoApr 17, 2026
Signal
43

Sync opt-outs to Customer.io

The Customer.io integration in Workflows now syncs opt-out preferences in both directions: PostHog receives opt-out updates via a reporting webhook and sends preference changes back via the Track API.

Official source entry

Sync opt-outs to Customer.io

From PostHog Changelog. The simplified record can be checked against the original wording.

Why it matters

PostHog updated posthog changelog semantics for analytics and observability. Review the official entry during the next release review.

Who should care

  • backend

Affected stack

  • analytics
  • observability
  • experimentation

Categories

api